Support 

You Are Not Alone

Support

 
Tibbo Knowledge Base

Tibbo maintains an ever-growing Knowledge Base, containing answers to many support questions.

The Knowledge Base covers setup scenarios, common errors, and other specific situations you may come across.

It is highly possible that the answer to your question is already listed here.

Please check here before writing to Tech Support.

Doesn't Work? Maybe It's Time To Read The Manual...


Tibbo BASIC Manual

Tibbo BASIC Manual

The Tibbo BASIC manual covers TIDE and all objects, functions, and language syntax.

Programmable Hardware Manual

Programmable Hardware Manual

The Programmable Hardware documentation covers all programmable controllers, boards and modules.

Serial-over-IP Manual

Serial-over-IP Manual

The Serial-over-IP documentation contains complete information on Serial-over-IP hardware, firmware and software.

AggreGate Manual

AggreGate Manual

The AggreGate manual covers AggreGate in detail (reference-style) and also includes specific how-to's and tutorials.

Get Help from Other Users

There is an open support and discussion forum over at Get Satisfaction. It is not mediated by Tibbo in any way. Join the conversation!

E-Mail Support

You can contact Tibbo Support by filling out this support request form. Most support requests are replied to within one business day.

Want support in your own language? You can check the distributors page and see who can help you in your own territory!